We conducted disability sensitization workshops to foster inclusivity, improve interactions and create a more welcoming environment for everyone across our sites. We curated a disability etiquette session for the client-facing positions at our sites to increase their understanding of interacting with PWDs.

The key topics covered in the session include sensitization on the importance of disability inclusion and using correct terminology and etiquette while interacting with persons with disabilities. To facilitate enhanced learning, we curated the session in local languages. It also included practical training activities like a demonstration of the use of wheelchairs during emergency escape.

The workshop has helped reduce stigma, improve communication and promote a culture of diversity and inclusion within our organization.